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HAWAII Magazine Customer Service

How Can We Help You?


•    Print Magazines

•    Digital Magazines

•    Back Issues

•    Gift Subscriptions

•    Account Status

•    Change of Address

•    Billing/Payment

•    Renewals

•    Unauthorized Agents

•    Late or Missed Issues

•    Letters to the Editor

•    Calendar Submissions

•    Advertising

•    Freelance Writers and Editorial Staff Job Openings

•    Freelance Photographers
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•    Print Magazines


Q: How do I subscribe to the print edition of HAWAII Magazine?
A: To subscribe to the print edition of our magazine, click here.

Q: How do I renew my print edition of HAWAII Magazine?
A: To renew your print subscription, Please click here or call 1-800-788-4230 (toll free). If you're in Canada, please call (808) 534-7520.

Q: How do I access my account for my print subscription to HAWAII Magazine?
A: Please Please click here or call our customer service department at 1-800-788-4230 (toll free). If you're in Canada, please call (808) 534-7520.

•    Digital Magazines


Q: How do I subscribe to the digital edition of HAWAII Magazine?
A: To subscribe to our digital magazine, click here.

Q: How do I renew my digital subscription to HAWAII Magazine?
A: To renew your digital subscription, click here. To login to your account, you will need your e-mail address and account password.

Q: How do I access my account for my digital subscription to HAWAII Magazine?
A: To access your account for your digital subscription, click here. To login to your account, you will need your e-mail address and account password.

Q: How do I download my digital subscription to HAWAII Magazine again?
A: To download your magazine again, click here. To login to your account, you will need your e-mail address and account password.

Q: I’m having trouble viewing my digital edition of HAWAII Magazine. Who do I call?
A: For technical support, call 1-888-ZINO-NOW (1-888-946-6669).

•    Back Issues


Q: How do I order back issues of HAWAII Magazine?
A: Call (808) 534-7520 or toll free 1-800-788-4230. If you're in Canada, please call (808) 534-7520. For print back issues, click here. For digital back issues, click here.

•    Gift Subscriptions


Q: How do I give someone a gift subscription to HAWAII Magazine?
A: Click Here or Please call our customer service department at 1-800-788-4230 (toll free). If you're in Canada, please call (808) 534-7520.

•    Account Status


Q: When does my print subscription to HAWAII Magazine expire? Has my payment been received?
A: Please click here.

Q: When does my digital subscription to HAWAII Magazine expire? Has my payment been received?
A: Call 1-888-ZINO-NOW (1-888-946-6669) or click here to check your account status. To login to your account, you will need your e-mail address and account password.

•    Change of Address


Q: How do I change my mailing address for my print subscription?
A: Please click here.

•    Billing/Payment


Q: Has my payment for my print subscription been received?
A: Please click here.

Q: Has my payment for my digital subscription been received?
A: Call 1-888-ZINO-NOW (1-888-946-6669) or click here to check if your payment has been received. To login to your account, you will need your e-mail address and account password.

•    Renewals


Q: My print subscription to HAWAII Magazine expired. How do I renew it?
A: Please click here.

Q: How do I renew my digital subscription to HAWAII Magazine?
A: To renew your digital subscription, click here. To login to your account, you will need your e-mail address and account password.

•    Unauthorized Agents

Q: I’ve been contacted by an unauthorized subscription agent. Who do I report this to?
A: Please let us know by calling 1-888-333-0357 or by writing to HAWAII Magazine, 1000 Bishop St., Suite 405, Honolulu, HI 96813. If you're in Canada, please call (808) 534-7520.

Q: Where do authentic mailed renewal notices for my print subscription to HAWAII Magazine come from?
A: Authentic mailed renewal notices will ONLY come from Honolulu, Hawaii (zip code 96813).

•    Late or Missed Issues


Q: I didn’t receive my HAWAII Magazine subscription this month. Who do I contact?
A: Please click here.

•    Letters to the Editor


Q: How do I send a letter to the Editor?
A: Send an e-mail to letters@hawaiimagazine.com or mail it to: HAWAII Magazine, 1000 Bishop St., Suite 405, Honolulu, HI 96813.

•    Calendar Submissions


Q: How do I submit my event to be considered for "HAWAII Magazine's Best Calendar"?
A: There are two ways:

                1. You can send your press release an e-mail to calendar@hawaiimagazine.com.
                2. Or, you can submit your events online. Click here for more information.


Q: How do I submit my event to "HAWAII Magazine's Best Calendar" for HawaiiMagazine.com?
A: Click here to learn how to submit your events online.

•    Advertising


Q: I’m interested in advertising in HAWAII Magazine. Who do I contact?
A: To advertise, call (808) 534-7183, or send an e-mail to ads@hawaiimagazine.com.

•    Freelance Writers and Editorial Staff Positions


Q: I’m interested in writing for HAWAII Magazine. What are your guidelines?
A: Click here to learn more about becoming a freelance writer and to check out editorial staff job openings

•    Freelance Photographers


Q: I’m interested in becoming a freelance photographer for HAWAII Magazine. What are your guidelines?
A: Click here to learn more about becoming a freelance photographer.




If you do not find the information you are looking for, please contact us:


Phone: (808) 537-9500

Mail: HAWAII Magazine
1000 Bishop St., Suite 405
Honolulu, HI 96813