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HAWAII Magazine Customer Service
How Can We Help You?
• Print Magazines
• Digital Magazines
• Back Issues
• Gift Subscriptions
• Account Status
• Change of Address
• Billing/Payment
• Renewals
• Unauthorized Agents
• Late or Missed Issues
• Letters to the Editor
• Calendar Submissions
• Sending “Your Hawaii” Stories
• Submitting your “Photo of the Week”
• Ask HAWAII Magazine
• Advertising
• Freelance Writers
• Freelance Photographers
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• Print Magazines
Q: How do I subscribe to the print edition of HAWAII Magazine?
A: To subscribe to the print edition of our magazine, click here.
Q: How do I renew my print edition of HAWAII Magazine?
A: To renew your print subscription, click here. To login to your account, you will need your account number, e-mail address or your mailing address.
Q: How do I access my account for my print subscription to HAWAII Magazine?
A: To access your account for your print subscriptionm, click here. To login to your account, you will need your account number, e-mail address or your mailing address.
• Digital Magazines
Q: How do I subscribe to the digital edition of HAWAII Magazine?
A: To subscribe to our digital magazine, click here.
Q: How do I renew my digital subscription to HAWAII Magazine?
A: To renew your digital subscription, click here. To login to your account, you will need your e-mail address and account password.
Q: How do I access my account for my digital subscription to HAWAII Magazine?
A: To access your account for your digital subscription, click here. To login to your account, you will need your e-mail address and account password.
Q: How do I download my digital subscription to HAWAII Magazine again?
A: To download your magazine again, click here. To login to your account, you will need your e-mail address and account password.
Q: I’m having trouble viewing my digital edition of HAWAII Magazine. Who do I call?
A: For technical support, call 1-888-ZINO-NOW (1-888-946-6669).
• Back Issues
Q: How do I order back issues of HAWAII Magazine?
A: Call (808) 534-7520 or toll free 1-800-788-4230. You can also purchase back issues at our store.
• Gift Subscriptions
Q: How do I give someone a gift subscription to HAWAII Magazine?
A: Click here to purchase a gift subscription.
• Account Status
Q: When does my print subscription to HAWAII Magazine expire? Has my payment been received?
A: Click here to check your account status. To login to your account, you will need your account number, e-mail address or your mailing address.
Q: When does my digital subscription to HAWAII Magazine expire? Has my payment been received?
A: Call 1-888-ZINO-NOW (1-888-946-6669) or click here to check your account status. To login to your account, you will need your e-mail address and account password.
• Change of Address
Q: How do I change my mailing address for my print subscription?
A: Call 1-888-333-0357, send an e-mail to help@hawaiimagazine.com or click here to update your account. To login to your account, you will need your account number, e-mail address or your mailing address.
• Billing/Payment
Q: Has my payment for my print subscription been received?
A: Call 1-888-333-0357, send an e-mail to help@hawaiimagazine.com or click here to check if your payment has been received. To login to your account, you will need your account number, e-mail address or your mailing address.
Q: Has my payment for my digital subscription been received?
A: Call 1-888-ZINO-NOW (1-888-946-6669) or click here to check if your payment has been received. To login to your account, you will need your e-mail address and account password.
• Renewals
Q: My print subscription to HAWAII Magazine expired. How do I renew it?
A: Click here to continue your subscription to HAWAII Magazine. To login to your account, you will need your account number, e-mail address or your mailing address.
Q: How do I renew my digital subscription to HAWAII Magazine?
A: To renew your digital subscription, click here. To login to your account, you will need your e-mail address and account password.
• Unauthorized Agents
Q: I’ve been contacted by an unauthorized subscription agent. Who do I report this to?A: Please let us know by calling 1-888-333-0357 or by writing to HAWAII Magazine, 1000 Bishop St., Suite 405, Honolulu, HI 96813.
Q: Where do authentic mailed renewal notices for my print subscription to HAWAII Magazine come from?
A: Authentic mailed renewal notices will ONLY come from zip code 50037 (Boone, Iowa).
• Late or Missed Issues
Q: I didn’t receive my HAWAII Magazine subscription this month. Who do I contact?
A: Call 1-888-333-0357 or click here to access your account and report which issue you haven’t received. To login to your account, you will need your account number, e-mail address or your mailing address.
• Letters to the Editor
Q: How do I send a letter to the Editor?
A: Send an e-mail to letters@hawaiimagazine.com or mail it to: HAWAII Magazine, 1000 Bishop St., Suite 405, Honolulu, HI 96813.
• Calendar Submissions
Q: How do I submit my event to be considered for your calendar section?
A: Send an e-mail to calendar@hawaiimagazine.com.
• Sending “Your Hawaii” Stories
Q: I would like to share my Hawaii experience with your readers. How do I submit my story and photos for consideration?
A: Send your story and photos in an e-mail to yourhawaii@hawaiimagazine.com.
• Submitting your “Photo of the Week”
Q: How do I submit my photo for consideration for Photo of the Week?
A: E-mail your photo and short description of the picture to photo@hawaiimagazine.com.
• Ask HAWAII Magazine
Q: I have a question about the Hawaiian Islands. Where should I send my question?
A: Send an e-mail to ask@hawaiimagazine.com or mail it to: HAWAII Magazine, 1000 Bishop St., Suite 405, Honolulu, HI 96813.
• Advertising
Q: I’m interested in advertising in HAWAII Magazine. Who do I call?
A: To advertise, call (808) 537-9500.
• Freelance Writers
Q: I’m interested in writing for HAWAII Magazine. What are your guidelines?
A: Click here to learn more about becoming a freelance writer.
• Freelance Photographers
Q: I’m interested in becoming a freelance photographer for HAWAII Magazine. What are your guidelines?
A: Click here to learn more about becoming a freelance photographer.
If you do not find the information you are looking for, please contact us:
Phone: (808) 537-9500
Mail: HAWAII Magazine
1000 Bishop St., Suite 405
Honolulu, HI 96813
